obsei
View on GitHubObsei is a low code AI powered automation tool. It can be used in various business flows like social listening, AI based alerting, brand image analysis, comparative study and more .
Self-hosted AI automation for customer-feedback analytics. It ingests reviews, tickets, surveys, and other sources; redacts PII; classifies and groups feedback; and routes results to business systems. Includes a read-only MCP server for agent access.
Use Cases
Analyze customer reviews and support ticketsClassify sentiment, intent, and languageMonitor social channels for customer feedbackRoute alerts based on labels and confidenceAnalyze brand imageryAnswer questions about customer feedback with cited evidenceRun privacy-preserving feedback analytics in air-gapped environments
Built With
- Language
- Python
- Frameworks
- LiteLLM · MCP · DuckDB
Tags
customer-feedback · voice-of-customer · privacy · PII-redaction · social-listening · sentiment-analysis · feedback-analytics · self-hosted · MCP · workflow-automation